This hotel suits me perfectly with its free Wi-Fi, 24-hour reception, and a great breakfast. The staff helped me with local info on my first stay. I'm coming back for Christmas!

Laundry services on site, Pleasant outdoor pool, Convenient bathroom amenities

Rooms in need of renovation due to outdated furnishings!!! Lack of soundproofing leads to annoying disturbances from the hallway!!!

Family with children suitable hotel

Breakfast was good well stocked and the staff was friendly and helpful

It wasn’t inexpensive but still acceptable

great location but limited lounge areas

The room was spacious, ideal for our family! The breakfast selection pleased all of us, particularly the fresh fruit and tasty waffles. The location made it easy for our shopping trips and visiting family nearby.

The common areas could use more comfortable seating options.

The room was decent, but you could definitely feel the springs in the mattress, which wasn't great for comfort. It had modern furnishings, and the layout was okay. Plenty of space for our stuff. A fridge and microwave were handy. Bathing was a mixed bag—the flooding issue on the second night was frustrating. But it was otherwise clean, so that was a plus.

The hotel's lovely décor created a cozy atmosphere that felt like home, making my stay truly enjoyable. Plus, the lobby's wide, accessible space was a breeze for navigating with my mobility walker.

More comfortable seating options in common areas.

The hotel had a lovely décor that created a cozy atmosphere, and the spacious lobby was very accessible, making it easy for me to navigate with my mobility walker during my stay.

More comfortable seating options in common areas.

Our stay at Best Western Plus Richmond was quite pleasant! The room was modern and well-equipped with a microwave and fridge, making our stay super convenient. We especially appreciated the comfortable workspace and the free WiFi, which made it easy to stay connected. Plus, the breakfast had a good selection, including tasty waffles and fruit.

Some parking spaces were narrow.

Room was clean but very small. staff was friendly and helpful.

The staff were exceptionally courteous and professional during my stay, making check-in and check-out seamless. The room was clean and well-maintained, providing a comfortable environment to conduct my business. I particularly appreciated the well-equipped business center, which facilitated my work needs efficiently. The complimentary breakfast had a diverse selection, including a variety of hot items and fresh fruit, which was perfect for fueling my busy mornings.

A few amenities seemed outdated, and I encountered issues with the hot water availability.

The friendly staff made our late checkout effortless, and the breakfast spread was surprisingly good, featuring eggs, sausage, and fresh bagels.

Clean, Convenient, Comfortable

I had such a fab stay! The location was perfect, just a quick shuttle ride to catch my early morning flight. Plus, the outdoor pool was such a vibe for a refreshing dip after a long day of travel!

totally recommend 😊❤️

The hotel's location near the airport was convenient, and the shuttle service was reliable. The room was spacious with a nice fridge and hot breakfast that hit the spot. Unfortunately, there was a lingering odor in my room, which detracted from the overall experience.